Flexible Pricing
E-Commerce & Retail
E-commerce businesses face constant strain from high volumes of customer inquiries related to order tracking, product details, and return processes. NeoAssist delivers intelligent automation that reduces this burden through 24/7 self-service order tracking, step-by-step return guidance, and personalized product recommendations powered by AI. Customers can also access real-time inventory availability without waiting for an agent. Businesses that deploy NeoAssist in retail environments have seen a 76% reduction in basic support tickets, response times that are over three times faster, and a measurable increase in sales conversions due to smarter product suggestions.
Financial Services
In the financial sector, accuracy and compliance are critical, but so is efficiency. NeoAssist helps financial institutions handle complex customer queries by enabling secure access to account balances and transaction histories, simplifying explanations of financial products, and guiding users through application processes for services. All communications remain compliant with relevant regulations, reducing legal risk. With NeoAssist, institutions report an 82% accuracy rate on complex inquiries, a 65% reduction in customer wait times, and significantly lower pressure on specialized support staff.
Healthcare
Healthcare providers often struggle with the volume of patient inquiries regarding appointments, insurance coverage, and prescriptions. NeoAssist streamlines this experience by enabling patients to schedule or reschedule appointments on their own, verify insurance eligibility instantly, and get basic medication information without calling a clinic. With built-in FAQ resolution and HIPAA-compliant delivery, providers report a 40% decrease in administrative phone calls and a boost in patient satisfaction driven by round-the-clock availability.
Software & SaaS
Software companies frequently face long queues of support requests, especially around product features and technical troubleshooting. NeoAssist alleviates these backlogs by offering step-by-step problem resolution, proactive product education, release update notifications, and assistance with third-party integrations. Clients using NeoAssist have reported that 83% of support issues are resolved without human involvement, with 54% faster resolution times and notably better customer retention due to improved onboarding experiences.
Hospitality & Travel
For travel and hospitality brands, timely communication is essential. NeoAssist supports 24/7 booking assistance, real-time itinerary changes, location-based recommendations, and loyalty program information access. Whether it’s a midnight reservation change or a travel tip request, guests receive instant answers without needing to wait for business hours. This leads to a 67% automation rate for booking-related questions, higher booking completion rates, and an overall improvement in guest satisfaction.
Manufacturing & Supply Chain
In industries dealing with logistics and technical specifications, NeoAssist enables quick access to product details, live order tracking, procurement support, and documentation such as manuals and datasheets. By reducing friction in technical communication, companies have reported a 58% drop in standard information requests and a noticeable improvement in response times across supply chain interactions.
Education
Schools and universities are often overwhelmed during peak enrollment seasons with questions about admissions, financial aid, courses, and campus services. NeoAssist helps academic institutions automate these inquiries through intelligent, real-time responses. Students can navigate application processes, find program requirements, check financial aid eligibility, and locate support services without waiting in line or calling staff. This results in over 70% of inquiries being handled instantly, extended support hours without additional staff, and better student experiences overall.